Shipping policy

Thank you for shopping at demart.shop. We are dedicated to providing reliable and fast delivery across Pakistan. Please review our shipping policy below:

Order Processing

  • All orders are verified via phone call or WhatsApp before dispatch.

  • Processing typically takes 24 to 48 hours.

  • Orders placed on Sundays or public holidays are dispatched on the next business day.

Delivery Time

  • Estimated delivery time across Pakistan is 3 to 5 business days after confirmation.

  • Deliveries to major hubs (Lahore, Karachi, Islamabad, Rawalpindi) typically arrive faster, while remote areas may require the full 5 business days.

Shipping Rates

  • Standard Delivery: A flat shipping fee of Rs. 250 applies where delivery charges are active.

  • Free Shipping: Applicable items or promotional orders with active free shipping offers will be delivered at Rs. 0 shipping cost.

  • Final shipping fees will be clearly displayed at checkout.

Cash on Delivery (COD)

  • We offer Cash on Delivery nationwide. Please have the exact payment ready for the courier rider upon delivery.

  • Courier personnel cannot open parcels prior to payment collection. For any product concerns after unboxing, reach out directly to our support team.

Order Tracking

  • Once your parcel is booked with the courier service, a tracking number and link will be shared via SMS or WhatsApp so you can monitor your shipment in real time.

Contact Us For any delays, tracking inquiries, or shipping questions:

  • Email: gbhs009@gmail.com

  • Website: demart.shop